We leverage the wonders of technology to bring to life the experiences we have had with our partners. These are some of the work we have done or profiled, brought to you in various multimedia formats. Some are more specifically geared towards the classroom and field practitioners (e.g. case studies featured on the Hubert Project). 


Health & Human Services Value Curve
A Hubert Project e-Study
Created by Jodi Sandfort (FSI) and Phil Basso (APHSA)

Interested in learning more about an organizational improvement framework for health and human services? Want to examine variation in how leaders apply that framework to making change? This material highlights the Health and Human Services Value Curve, how it’s being applied across the country, and lessons about its use from the American Public Human Services Association. Explore this e-Study >>


Gage East: Using Developmental Evaluation
A Civios video
Created by Trupti Sarode and Jodi Sandfort (FSI)

When a community wants to develop new services for homeless youth and young families, what is really involved? Olmsted County and Center City Housing Corporation set out to fully explore this question as collaborators. Beginning in 2012, they identified the necessary components to a successful service: who to serve, where the housing services will be, how it will be funded over time, and who else would be good partners in this effort. Yet, to do this effectively, there were many questions yet to be answered that required a collaborative, continuous approach. The Future Services Institute (FSI) at the Humphrey School of Public Affairs worked with Olmsted County Community Services, Center City Housing Corporation and other partners, using a developmental evaluation design to help them frame the project, track its development, identify issues as they surface, and test quick iterations in problem solving. Explore this video >>


Building Equity and Addressing Structural Racism in Public Service Provision
A Hubert Project e-Case
Created by Trupti Sarode (FSI) and Cate McKay

This e-case highlights the work of John Edmonds, an African American leader at Olmsted County, who has taken a novel approach towards addressing structural racism in human service agencies. The e-case centers on the creation and expansion of the Disproportionality Integration Group (DIG) - a cross-division workgroup at Olmsted County that develops and implements strategies to address systemic and organizational barriers in the area of racial disproportionality. John’s journey holds lessons for public managers who want to undertake this work in their own organizations. Explore this e-Case >>


Engaging Others in Systems Redesign
A Hubert Project e-Study
Created by Sook Jin Ong

Most social change work done at the systems level involves understanding the various perspectives, opinions, attitudes, motivations and behaviors of those within the system. For social change to last, it is important that key members of the various groups involved are engaged and empowered to participate and co-create in the efforts. This e-Study provides an overview and examples of principles and tools in systems redesign. Explore this e-Study >>


Getting the Most Out of Your Site Visits
A Hubert Project e-Study
Created by Sook Jin Ong (FSI) and Cate McKay

We live in a world shaped by policies and programs, and their implementation are largely influenced by external factors. There has been an increased interest in using methods that allow us to understand the nuanced interplay between policies, programs, and the realities in which they take place. One method that provides us rich and immersive insights into this reality is site visits. Site visits are valuable because they provide contextual information on the implementation of policies and programs, thus making this understanding tangible. They also allow for deeper probing and asking questions that organizations would not know to ask unless they were there. Site visits, if done systematically, allow for rich and consistent data to be collected. This e-study explores how organizations can get the most out of site visits for research, evaluation, and continuous improvement. Explore this e-Study >>


Applying Design Thinking to the Social Sector
A Hubert Project e-Study
Created by Sook Jin Ong (FSI)

This e-study details the use of the design thinking process as a complementary problem-solving method to other more commonly used methods coming from social science used in public affairs. The design thinking process emphasizes an iterative, collaborative, human-centered approach. The e-study uses the example of the Design for Good AIGA Minnesota-CAPI USA pilot project that took place in summer 2013. The project evaluated CAPI’s Asian food shelf program, and explored opportunities for the nonprofit organization to improve the lives of their participants. Explore this e-Study >>